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All our products can be returned or exchanged within 14 days of receipt of shipment without giving any reason.

In this case, please contact us at, typing in the title accordingly: return or replacement and the order number. You can use the withdrawal form or the exchange form available below and in our regulations. We will respond to each message within a maximum of 2 working days, and the products to be exchanged/returned should be sent immediately to the following address:

Lovemade Magdalena Kędzior
ul. Szulborska 3/5 m 305
01-104 Warsaw

We will refund the money to your account or in case of replacement we will send you a new product within 14 days of receiving the package.

We reimburse the shipping costs in the amount of the cheapest shipment we offer, the cost of the return shipment is borne by the customer.

These rules do not apply to custom-made products, in their case there is no possibility of return or exchange.


return form template   PDF   DOC

exchange form template  PDF   DOC

We wish you successful and thoughtful shopping!